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Customer Care Shipping & returns

We always offer free worldwide shipping when ordering 2 pairs or more.

Shipping

We always offer free shipping world wide when ordering 2 pairs or more.

Please try the products in the comfort of your own home. If you don’t like it, or if it doesn’t fit, you have the right to return the products for a full refund within 14 days after receiving them. For products purchased elsewhere, please instead contact the dealer or store directly.

Shipments are made during business hours, Monday to Friday, with exception of Swedish public holidays. If you place your order before 11.00 AM GMT+1 on a weekday it will usually be shipped on the same day. A delivery confirmation and tracking number will be sent by email when your order has left the LIMITATO warehouse which makes it easy to trace your order.

Domestic: Orders made within Sweden are shipped without an extra cost with DHL. Orders outside of Sweden are shipped with DHL in exchange for a regional shipping fee. The package must be picked up within 14 days of arrival, if not the package will be sent back to us and you will be charged 150 SEK, 16 EURO or 16 USD (covers cost of sending and returning the package).

International: Orders of 1 pair will incur a delivery fee of 10€ within Europe, orders to USA 20€ and rest of world 25€. LIMITATO uses DHL as their Shipping partner for international orders. Orders exceeding 2 products will be delivered free of charge. Delivery charges DO NOT cover any eventual import costs for non EU countries.

Local duties and taxes

All prices include VAT. For some countries outside the EU additional costs such as customs charges or other local taxes may apply, please check with your local authorities.

Russia

We are unfortunately unable to handle deliveries to Russia, unless you are ordering as a company. For orders to Russia, please contact us at info@limitato.se

Returns

LIMITATO accept returns within 14 days of receiving our product. The product must be returned unused, all labels and original packaging should also be intact. Once this is approved from us you will be refunded directly to the source of payment. Shipping costs will not be refunded (original shipping cost as well as return-shipping cost). Purchased items are exchangeable into a different size and/or colour. Subject to stock-availability and are sent to you without shipping charges.

Please send all return request to info@limitato.se and you will be given further instructions.

Delivery Time & Costs

Region Delivery Time Price
Sweden 1-3 business days Free
Europe 2-4 business days 10.00 EUR
Rest of Europe 2-4 business days 10.00 EUR
North America 3-4 business days 20.00 EUR
Rest of the World 3-5 business days 20.00 EUR

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