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Customer Care Privacy policy

This website is managed by LMTT BRANDS AB. LMTT is registered in Gothenburg Sweden and is the controller of this website. LIMITATO recognizes the importance of protecting the privacy of personal and financial information. We have instituted strict policies and security measures to protect the information You provide us.


Data Controller” means the one who is responsible for the personal data, which is Limitato.
"Personal Information” is defined as all information that directly or indirectly can be identified a living individual that can come in the possession of the Data Controller, such as name, phone number, email and IP-number.
“Encrypted Data” is defined as collective data that relate to a group or category of Users, from which individual Users identities or characteristics have been removed, meaning the data no longer identifies individual Users.
"Third Parties" are defined as individual people or companies that are not related to Limitato or Users of the Platform. Third Parties can be financial or non-financial companies or persons. Third Parties can also be an individual people or companies outside of the EU.


When You purchase something from our store We collect the personal information You give us such as Your name, address and email address. When You provide us with personal information to complete a transaction, verify Your credit card, place an order, arrange for a delivery or return a purchase Your personal information will be processed. The processing is necessary to fulfill an agreement in which you are a party or to take action at your request before entering into such an agreement. When You browse our store, We also automatically receive Your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about Your browser and operating system. Email marketing (if applicable): With Your permission, We may send You emails about our store, new products and other updates. We will either ask You directly for Your expressed consent, or provide You with an opportunity to say no.


If after You opt-in, You change Your mind, You may withdraw Your consent for us to contact You, for the continued collection, use or disclosure of Your information, at anytime, by contacting us at info@limitato.se.


We will store Your information as long as it is necessary, or as long as required by laws, regulations and administrative provisions.


We may disclose Your personal information if We are required by law to do so or if You violate our Terms of Service or Privacy policy


Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to You. Shopify is located outside the EU but have fulfilled the requirements for the GDPR through the EU-US Privacy Shield. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store Your data on a secure server behind a firewall.


If You choose a direct payment gateway to complete Your purchase, then Shopify stores Your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete Your purchase transaction. After that is complete, Your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight, You may also want to read Shopify's Terms of Service or Privacy Policy


In general, the third-party providers used by us will only collect, use and disclose Your information to the extent necessary to allow them to perform the services they provide to us. After inquiries, You can receive information about the relevant third parties. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information We are required to provide to them for Your purchase-related transactions. For these providers, We recommend that You read their privacy policies so You can understand the manner in which Your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either You or us. So if You elect to proceed with a transaction that involves the services of a third-party service provider, then Your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if You are located in Canada and Your transaction is processed by a payment gateway located in the United States, then Your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. Once You leave our store’s website or are redirected to a third-party website or application, You are no longer governed by this Privacy Policy or our website’s Terms of Service


When You click on links on our store, they may direct You away from our site. We are not responsible for the privacy practices of other sites and encourage You to read their privacy statements.


To protect Your personal information, We take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If You provide us with Your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with an AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, We follow all PCI-DSS requirements and implement additional generally accepted industry standards


Here is a list of cookies that We use. We have listed them here so You can choose if You want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Shopify to store information about Your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits.
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of Your cart.
_secure_session_id, unique token, sessional.
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
We use cookies in order to personalize content and ads, to provide social media features and to analyze our traffic based on Your activity on the platform. We also share information about Your use of our site with our social media, advertising and analytics partners. These so called Third Parties may combine it with other information that You have provided to them or that they have collected from Your use of their services. You consent to our use of cookies if You accept the Privacy Policy. The processing of information is necessary for the purposes of the legitimate interests, direct marketing, pursued by Limitato.


You are responsible for keeping Your personal information updated and accurate in order for Limitato to be able to fulfill their commitments. You are always entitled to have Your personal information corrected if they are incorrect, without unnecessary delay. Limitato is not responsible for consequences that may be derived from incorrect personal information such as incorrect address and incorrect email address. You may, at any time, request information about the personal data Limitato is processing about You, as well as the right to a copy of these personal data. You also have the right to obtain a copy of the personal data You provided Limitato in a structured, plain and machine-readable format transferred to You or another party, so called data portability. If You wish to have Your personal information deleted You may contact us at any time. You are always entitled to request a limitation of the processing of Your personal data in the following situations:

a. During the time, Limitato examines the accuracy of Your personal data after reported incorrectly.

b. The processing of Your personal data is inconsistent with any law or other constitution and You oppose Your personal data being deleted.

c. Your personal information is no longer necessary for Limitato to fulfill the purpose of the treatment, but You need them to determine, claim or defend legal claims.


We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If We make material changes to this policy, We will notify You here that it has been updated, so that You are aware of what information We collect, how We use it, and under what circumstances, if any, We use and/or disclose it. If our store is acquired or merged with another company, Your information may be transferred to the new owners so that we may continue to sell products to You.


This Privacy Policy is destined to inform You about how We use, process and treat Your personal information. If You have questions or disagree with any section of this Privacy Policy please contact Limitato so We can provide clarification and maybe a deactivation of certain services. If You don’t agree with any part of this Privacy Policy, then You should not accept the terms of this Privacy Policy. A non-acceptance of this Privacy Policy will, however, unable Limitato to provide the Platform and Services to you. Users have to be in the age of majority to use the Platform that Limitato provide.

LMTT BRANDS AB - Data Controller
Email: support@limitato.se
Address: Metangatan 1 S, Moelndal, O, 43151, Sweden

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